|
How may I view the items in my shopping bag?
You
may view the contents of your shopping bag anytime by clicking "bag" on the top of each page.
If
you have completed your shopping, you may also click this button to
proceed with checkout.
How do I change something I’ve added to my shopping bag?
While viewing your shopping bag, if you wish to make a change,
simply use the INCREASE (+), DECREASE (-) or REMOVE (x) buttons next
to each item and click UPDATE.
You
may then proceed with the purchase by clicking the CHECKOUT button
or continue shopping using the CONTINUE SHOPPING button.
What forms of payment are accepted?
We
accept Visa, MasterCard and Discover.
Personal checks, company checks, money orders and purchase orders
may not be used for online purchases.
How
Can I purchase a gift card?
Yes.
Gift cards may be purchased online. To order gift cards in any
multiple of $25.00,
click here.
How
do I redeem a gift card?
When
redeeming a gift card for an online purchase, please enter the
certificate number in the “Enter Gift Card Number” box during the
checkout process.
After
the initial purchase using the gift card, the balance, if any,
will carry forward until the expiration date of the gift card.
Is the information I submit secure and safe?
Every
step of the online ordering process that requests credit card
information employs Secure Socket Layer (SSL) encryption. SSL renders
information unreadable should anyone attempt to intercept it. For
additional protection, we will not disclose your credit card number in
your order receipt; email confirmation or packing slip(s)
Images, descriptions and prices.
We
make every attempt to provide accurate images of our products. Because
settings on individual monitors vary, it is often hard to show the exact
color(s) of each item. We will describe the color, the product and
measurements (if applicable) to the best of our ability within the
description of the product.
Prices are listed for each product on the information page. However,
prices are subject to change and subject to human error. If an error
has occurred, we will contact you so you may decide whether you still
wish to purchase the item.
How do I place an order?
1.
PURCHASING AN ITEM
Select the item you wish to purchase.
Enter the quantity to purchase; size and/or color (if applicable)
and click ADD TO BAG.
This
will add the item to your shopping cart and allow you to view the
current items in your cart.
You
may either click the CONTINUE SHOPPING button or click the CHECKOUT
button to proceed with the checkout.
2.
PROCEED TO CHECKOUT
When
proceeding with checkout, confirm the item(s), style/colors (if
applicable) and quantity of the item(s) you wish to purchase.
If
you need to make a change, simply use the INCREASE (+), DECREASE (-) or
REMOVE (x) buttons next to each item and click UPDATE.
If
you wish to proceed with the purchase, simply click the CHECKOUT
button.
If
you are using a gift certificate you would enter the gift certificate
number in the box provided and click that box.
3.
BILLING / SHIPPING INFORMATION
Enter
your billing information as it appears on your credit card statement.
If the billing information provided does not match the records of your
credit card company, your order may be delayed or canceled.
If
your billing and shipping address are the same, check the box where
indicated at the bottom of the page.
Please review the information entered to assure the information is
correct and then click CONTINUE WITH PURCHASE.
If
you wish to use an alternative shipping address, please enter the
information under Shipping address and then click CONTINUE WITH
PURCHASE.
As a
convenience to our frequent customers we offer a customer registration.
Simply click the CUSTOMER LOGIN, select a user name and password* and
check I AM A NEW USER. You will need to enter your billing and shipping
information upon your initial registration. However, when you return,
you may simply login with your username and password and bypass the need
to enter your billing and shipping information.
*If
you forget your username and/or password, we are unable to retrieve the
information for you. You will need to set up a new registration.
4.
ORDER SUMMARY
Your
order summary is now provided and you are ready to enter your credit
card information. The drop down window allows you to choose either
Visa, MasterCard and Discover.
5.
CREDIT CARD INFORMATION
Enter
your credit card number, verification number and expiration date. The
verification requirement is a three or four digit number located on your
card. We utilize this verification process as an added measure of
security to our customers. The number is generally found on the back of
your credit card or the front of your card above the last 4 digits of
your card number. You may view an example of where you may find this
number by clicking the HELP button next to the verification input box or
by reviewing the below example:
|
VISA,
MasterCard, Discover
Back of
card |
American
Express
Front of
card |
6.
SUBMIT ORDER
You are now ready to
submit your order. Click the SUBMIT ORDER button. Once the
information has been processed you will receive a receipt page.
This receipt will provide your online order confirmation number.
Although you will receive an email confirmation of your receipt, we
recommend you write down your order number or print this page for future
reference. |
